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Patients & visitors

 

Patients & visitors Welcome to Baptist Health La Grange
We care about your needs, whether you are a patient or someone visiting a friend. Here you can find everything from how to request a medical record to our visiting hours.


Check costs and compare prices. The Kentucky Hospital Association website provides a tool to compare the pricing for medical procedures offered by your local healthcare facilities.

Requesting a medical record
Former Baptist Health La Grange patients can access a form to request their medical record by mail.

Personal medication record
Use this form to help track your medications and to communicate with your physicians or hospital staff any medications you are taking.

Insurance plans
A listing of health networks and plans, within those networks, with which Baptist Health La Grange has agreements. Medicare patients can also view a separate listing of Medicare Advantage plans.

C.A.R.E. cards
Recognize a Baptist Health La Grange employee, volunteer or physician for an outstanding job with a C.A.R.E. Card, a part of our customer service initiative.

Chaplains/Pastoral Care
Illness and crisis are deeply spiritual experiences. We care about the thoughts, feelings, questions, meanings and deeper significance of hospitalization for patients and their families. Please call for a chaplain at (502) 222-3340 if your family is having trouble with the illness, family relationships, or any aspect of the care at Baptist Health La Grange. Local clergy members are also welcome and encouraged to visit patients while they are in the hospital.

Cots
Cots are available for family members who wish to stay overnight with a patient. Ask the patient's nurse to make the arrangements.

eCards
Let a patient know you're thinking about him or her while he or she is in the hospital by sending an electronic greeting. eCards are delivered free of charge once a day on weekdays (excluding holidays).

Firearms
Firearms are not allowed in the hospital, unless a law enforcement officer is guarding a prisoner or performing other official duties.

Gift Shop
Located off the hospital's main lobby, the Gift Shop is staffed by Baptist Health La Grange volunteers. Items available in the Gift Shop include magazines, flowers and toiletries. The Gift Shop is open from 8:30 a.m.-4:30 p.m. Monday, Wednesday, Thursday and Friday; and 8:30 a.m.-6 p.m. Tuesday. For more information, call (502) 222-3306.

Mail and flowers
Mail is delivered to patients once a day, Monday through Friday, by hospital volunteers. Mail received for a patient after discharge will be forwarded to the patient's home. Please address mail as follows:

Patient Name and Room Number
Baptist Health La Grange
1025 New Moody Lane
La Grange, KY 40031

Our volunteers also deliver flowers sent by family members and friends directly to patient rooms.

Maps and directions
Need help finding us? Address, written directions, location map and campus map for Baptist Health La Grange.

Physician referral
Looking for a physician? Baptist Health La Grange's Physician Referral Service can help.

Services
You can browse through the services available at Baptist Health La Grange on this page.

Smoking
Baptist Health La Grange recognizes the health risks associated with active and passive smoke and has a responsibility to its patients, visitors, medical staff and employees to provide a healthy environment. Therefore, smoking is not permitted anywhere on the hospital campus, including the medical office buildings and parking lots.

Telephone directory
Here is a listing of direct telephone lines to key hospital departments.

Telephones
Family members and friends may call the hospital operator at (502) 222-5388 to get the direct telephone number to a patient's room. Calls to patient rooms are not accepted between 9 p.m. and 8 a.m. to make sure our patients get adequate rest. (Note that residents of The Transitional Care Unit may receive calls at any time.) All patients may make outgoing calls at any hour.

Visiting hours
Having visitors can help the patient's recovery process. However, rest is also an important part of the patient's convalescence. Visiting hours for relatives and friends are 8:30 a.m.-9 p.m. daily. Any visitors spending the night should register for a visitor's pass in the registration area. Special visiting policies have been established for certain units.

Visitor meals
Here you will find information about cafeteria hours, vending machine availability and meal trays for visitors.

Wireless Internet access
The Baptist Health La Grange Wi-Fi (wireless fidelity) Network allows users to connect wirelessly throughout the hospital.

Non-Discrimination Policy

It is the policy of Baptist Health La Grange and its affiliates to comply with the provisions of the Title VI of the Civil Rights Act of 1964, to the end that no person shall, on the grounds of age, sex,  race, color, religious creed, ancestry, disability/handicap, national origin, ability to pay or because a patient is covered by a program such as Medicaid or Medicare, be excluded from participation in, be denied benefits of, or otherwise be subjected to discrimination in the provisions of any care or service. This non-discrimination policy applies to patients, visitors, physicians and staff. Questions regarding the hospital’s equal-opportunity policies may be directed to Baptist Health La Grange, Patient Advocacy, 1025 New Moody Lane, La Grange, Ky 40031.